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Contact Us

We're here to help. Reach out through any channel below.

01

Direct Contact Channels

For fastest response, reach us directly through these verified channels:

Never share your OTP, password, or banking details with anyone claiming to be from our team. We will NEVER ask for this information.
02

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible:

03

Expected Response Time

  • WhatsApp: Typically within 1-4 hours during business hours
  • Email: Within 24-48 hours
  • Phone Calls: Immediate during business hours; voicemail responses within 12 hours
  • Contact Form: Within 24-48 hours
During peak result declaration times (Open/Close), response times may be slightly delayed. We appreciate your patience.
04

Common Queries (FAQ)

Before contacting us, check if your question is answered below:

Why is a result not showing on time?

Results are declared by market operators independently. Delays can occur due to technical issues at the source, holidays, or special circumstances. Please wait 15-30 minutes past the scheduled time before reporting.

How do I report an incorrect result?

Please send us a screenshot of the discrepancy along with the market name, date, and the correct result from the official source. We verify and update within 2 hours of confirmation.

Can you provide fix numbers or guaranteed wins?

No. We are an informational platform only. We do not provide predictions, fix numbers, or gambling advice. All content is for educational purposes only.

How do I delete my account?

Send an email to goldenmatkalive@gmail.com with the subject "Account Deletion Request" including your registered username. Accounts are deleted within 7 days of request.

05

Business Hours

Our support team is available during the following hours (IST):

  • Monday – Saturday: 9:00 AM – 10:00 PM
  • Sunday: 10:00 AM – 8:00 PM
  • Holidays: Limited support; emergency queries only via WhatsApp
Note: Result declaration times vary by market. Support availability does NOT guarantee real-time result updates. Results are automated and independent of support hours.